Privacy Policy

Effective Date: 31 July 2025

At Ubuntu Medical and Aesthetics, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you use our website and services.

By accessing our site or submitting personal information, you consent to the terms outlined below.

1. Who We Are

Ubuntu Medical and Aesthetics is a South African-based provider of CPD-accredited aesthetic and medical training. Our website address is: https://www.ubuntumedical.co.za

2. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, surname, professional title
Contact Information: Email address, phone number, physical address
User Account Data: Username, password (encrypted), course history
Billing Information: Payment method details, transaction history
Technical Data: IP address, browser type, device information, location (optional)

3. How We Collect Information

We collect personal data when you:

Register for an account or course
Subscribe to our newsletter
Fill out a contact form or submit inquiries
Make payments on our platform
Access or interact with our website and services

4. How We Use Your Information

We use your personal information to:

Register and manage your account
Deliver course content and CPD certificates
Send you administrative and transactional emails
Notify you about upcoming events, courses, or changes to our policies
Process payments and issue receipts
Improve our website, content, and services

5. Newsletter & Marketing Communications

If you opt-in to receive our newsletter or marketing emails, we will use your email address to share relevant updates, offers, and news. You can unsubscribe at any time by clicking the link at the bottom of any email.

6. Sharing Your Information

We do not sell or rent your personal information. We may share limited data only when necessary with:

Payment processors (e.g. PayFast, PayPal)
Accreditation bodies (for issuing CPD certificates)
Email service providers (for newsletters)
Government or legal authorities if required by law

7. Data Security

We take data protection seriously and implement appropriate technical and organisational measures to safeguard your information. Our website uses SSL encryption, secure hosting, and password encryption for account data.

8. Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

Access the personal information we hold about you
Request corrections or updates to your data
Withdraw your consent or unsubscribe from communications
Request the deletion of your data (where legally applicable)

To exercise these rights, email us at: info@ubuntumedical.co.za

9. Cookies

Our website may use cookies to improve user experience, track usage, and store preferences. You may disable cookies in your browser settings if you prefer.

10. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

11. Changes to This Policy

We may update this Privacy Policy occasionally. All updates will be posted on this page with a revised “Effective Date.” Please check this page periodically for changes.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Email: info@ubuntumedical.co.za
Phone: +27 (0) [Insert Number]